Our client based in
Abingdon is looking for a Product Engineer to type test existing product
offering and new product features to check customer facing suitability, ease of
use and accuracy of measurement.
You will be able to
research, understand and investigate proposed new features or product changes
and enhancements from a customer's point of view.
Review existing product
features and functionality to identify any possible future improvements to
enhance customer experience.
Contribute input to
authoring technical literature on their products focused on specific topics
and/or new features to explain and promote them to new and existing customers.
To review and audit existing content to contribute improvement and enhancement
Investigate and discuss
possible new features with key customers by phone or email to understand
customers underlying requirements, and to identify possible future
opportunities for product improvements and additions.
Our customer base is
global and technical, but also has a spread of capabilities (from test engineer
to QA department), so should not assume a certain technical level.
Educated to Electrical
Engineering / Electronics BSc degree level.
Working knowledge of
power electronics theory and market (especially transformers , inductors, etc),
Experience of technical
authoring and generating documentation.
Clear and concise written
Some experience of direct
customer tech support also preferred.
Able to put yourself in
the shoes of the customer, and bring practical workable solutions to customers.
Salary: £35K to £50K depending on experience