The Operations Director represents the operations division at Board
level and manages the
departmental managers ensuring they are held accountable and meet
targets, facilitates the
removal of barriers and obstacles in their delivery and supports
departmental managers in their
ongoing development working within a fast-moving Contract Electronic
MAJOR ROLES with
1. LMA – Leading, Managing
and holding people Accountable, specifically;
line management of:
▪ Production Manager
▪ Stores Manager
▪ Engineering Lead
– setting and agreeing targets and KPIs for operational capacity and
On Time Delivery [OTD], quality and efficiency, sales order
are aligned with /supportive of delivering the company operation
plan and budget.
– setting and agreeing targets and KPIs for stores capacity and performance
(e.g. On Time Delivery [OTD], stock control,
stocking levels, stock writeoffs, stock
turns) that are
aligned with / supportive of delivering the company operation plan
– setting and agreeing targets and KPIs for engineering capacity and
on time release of work instructions, machine maintenance to
plan etc..), that
are aligned with and supportive of delivering the company operation
plan and budget.
– setting and agreeing targets and KPIs for procurement capacity
(e.g. On Time Delivery [OTD], quality and efficiency, sales order
control, supplier terms) that are aligned with and supportive of
company operation plan and budget.
– Ensuring that overall Companywide quality KPIs and targets are
embedded in all
departments where relevant and are set so as to be supportive of
company operation plan and budget for both all operational areas.
and analysing industry, market, and competitors to make informed
and propose operational initiatives to take advantage of market
opportunities, reduce operational threats,
forestall business risks, and maximises
core competencies and proposes operational goals.
a member of the Operational Board to make sure all divisional efforts
alignment and work
with Senior Management Team to ensure delivery.
2. Performance Monitoring –
ensuring there are appropriate meetings and structures in
place to ensure that Departments are being held
to account for delivery of their elements
of the operational plan and budget and that they
are being kept aware of relevant details
concerning other Divisions / Departments’
performance. Ensure that Managers / heads of
Departments are being held to account for
delivering their elements of the Company’s
performance and developing mitigation plans when
things are not delivering as planned.
3. Financial Oversight –
close liaison with the finance department to ensure that relevant
financial information is being supplied to
support departmental managers in the delivery
of the annual plan and budget and that and
financial issues are being flagged early to
allow the operations to understand the business
impacts and to identify potentially
4. Legal Responsibility –
ensuring the business complies with its legal obligations and
requirements to itself, employees and
environment and that risks are being identified and
5. Infrastructure Planning –
to ensure that Departments are identifying opportunities for
continuous improvement and linking these to
underlying infrastructure needed to support
changes and growth plans.
6. HR Planning – to ensure
that the Company has the welfare of its workforce built into its
plans, succession planning is considered and
that the workforce impacts of plans are
considered in all areas
7. Quality Planning – to
ensure that the operations division has all processes and controls
documented within the quality system.
Ensure that process review and compliance is
in line with industry best practice.
8. Jointly responsible with
the other Operational Board Directors with ensuring that the
Operational Board is satisfying all of its
requirements and is working effectively.
• Achieve annual plan and
budget each year as approved by the Board through cascading
down individual departmental operational
requirements and then holding department
managers and heads to account for their
• Lead, coach and mentor
• Ensure compliance with
company Quality Management System
• Ensure close working and
alignment with other directorates
• Proven ability to think
strategically and commercially / financially.
• Strong people skills to
motivate employees at all levels.
• Strong leadership skills
with clear aims for employee communication.
• Experience of setting and
attaining targets for productivity, effectiveness and efficiency.
• High level of commercial
skills and experience.
• Good analytical skills to
ensure decisions are based on most accurate information available
• Experience of, and the
courage, to make difficult, potentially unpopular decisions.
• Experience of dealing directly with
customers and suppliers to resolve problems and develop opportunities.
• An understanding of the
electronic assembly process and wider knowledge of the PCB
assembly industry is preferred.
• Excellent communication
and reporting skills, both verbal and written.
• High level of IT
• Bachelor's degree
required, Master's degree in business administration preferred.
• High level of drive and
• Can do attitude with a
Continuous Improvement mentality.
• Positive work ethic.
• Good attention to detail.
effectively, prioritise their own / other’s work. Work well under pressure.
This job description is intended to convey information essential to
understanding the scope of the
job and the general nature and level of work performed by job holders
within this job. But, this job description is not intended to be an exhaustive list of qualifications,
skills, efforts, duties,
responsibilities or working conditions associated with the position.